01

Messaging & email architecture

Mail is the system users notice first when it breaks and the one attackers reach for first when it works. It is the area I know deepest.

  • Exchange Online and Exchange hybrid topology, including coexistence during long-running migrations.
  • Mail flow design: connectors, transport rules, routing decisions, and tracing a message end to end when the answer is not obvious.
  • Authentication and anti-spoofing โ€” SPF, DKIM and DMARC taken from monitoring-only through to enforcement without breaking legitimate senders.
  • Deliverability and reputation work, plus the tenant-side controls in Exchange Online Protection and Defender for Office 365.
  • Exchange Online
  • Exchange hybrid
  • SPF / DKIM / DMARC
  • EOP
  • Defender for O365
02

Microsoft 365 administration

Tenant-wide configuration treated as an architecture, not a checklist of toggles.

  • Entra ID design โ€” identity model, conditional access, authentication methods, privileged access and role assignment.
  • Licensing structure and group-based assignment, including working out what a given capability actually requires.
  • Security baselines and the trade-offs between a policy that is strict and one that people will not route around.
  • Compliance and data governance surface: retention, sensitivity labelling, audit and eDiscovery.
  • Entra ID
  • Conditional Access
  • Purview
  • Defender for Cloud Apps
  • PowerShell / Graph
03

Azure architecture

Designing the platform an organisation builds on, with the governance to keep it coherent a year later.

  • Subscription topology, management groups, and landing-zone structure sized to the organisation rather than to the reference diagram.
  • Networking and segmentation โ€” virtual networks, peering, private endpoints, and where the identity boundary sits relative to the network one.
  • Governance through policy, RBAC and tagging, so drift is visible rather than discovered.
  • Cost-aware service selection, including the honest cases where IaaS remains the right answer.
  • Landing zones
  • Azure Policy
  • RBAC
  • VNet / Private Link
  • Bicep / ARM
04

Azure Virtual Desktop

End-user compute where the desktop is a managed service, with all the identity and storage plumbing that implies.

  • Host pool topology and session-host sizing, pooled versus personal, and what each choice commits you to operationally.
  • Image lifecycle โ€” building, versioning and rolling out session-host images without a maintenance-window scramble.
  • FSLogix profile container design, storage backing and the failure modes worth planning for.
  • Autoscale configuration, plus the licensing and identity prerequisites that most AVD problems trace back to.
  • AVD host pools
  • FSLogix
  • Azure Files
  • Image templates
  • Autoscale
05

Endpoint management

Devices provisioned, configured and kept compliant without hands on the hardware.

  • Intune configuration and compliance policy, and joining those to conditional access so compliance actually gates something.
  • Windows Autopilot provisioning, including enrolment profiles and the hand-off from procurement.
  • Application packaging and deployment, detection logic, and update ring strategy.
  • Endpoint security policy and Defender for Endpoint onboarding across the estate.
  • Intune
  • Autopilot
  • Defender for Endpoint
  • Update rings
  • Win32 packaging
06

Cross-platform systems

Windows, Linux and macOS as one estate. Most environments are mixed; pretending otherwise is where the gaps appear.

  • Windows Server roles, Active Directory, and the hybrid identity link into Entra ID.
  • Linux server administration and hardening, with configuration held in version control rather than in memory.
  • macOS management and enrolment alongside the same identity and compliance controls applied elsewhere.
  • Integration work across the three โ€” authentication, certificates, file services, and scripting that has to run everywhere.
  • Windows Server
  • Active Directory
  • Linux
  • macOS
  • Bash / PowerShell